A new lease of life for our creations
Diptyque products can be refilled, recycled, repaired and reused to offer them a new and longer lease of life.
Refill
Available in four boutiques internationally since 2021, our fragrance refill service is now offered in more than 23 outlets. To refill empty customer bottles in minutes, sales consultants use an innovative machine patented and manufactured in France. Fifteen of our Eau de toilette and fragrance products are now refillable.
Our solid perfumes and some skincare products can also be refilled as often as customers wish.
A selection of home fragrance products – the hourglass, the home fragrance diffuser, the electric and car diffusers, and our "Les Mondes de Diptyque" (The Worlds of Diptyque) scented candles – are also designed for easy refill.
We plan to develop this environmentally friendly model further in the years ahead.
Repair
Although we put a premium on quality, some parts, such as the pumps in our fragrance and refillable hand-care bottles can wear out over time. Our boutiques are happy to replace these pumps for free to make our products last longer. Component replacement is baked into the design of our new creations, allowing us to optimise our repair service for worn or damaged products.
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23
sales outlets worldwide offering a fragrance refill service in 2024
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9
Paris and London boutiques offering a recycling service in 2024